What if I arrive at a Customer Site and do not have Internet Access?
- 13 Jul 2022
- 1 Minute to read
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What if I arrive at a Customer Site and do not have Internet Access?
- Updated on 13 Jul 2022
- 1 Minute to read
- Contributors
- Print
- DarkLight
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What if I arrive at a Customer Site and do not have Internet Access?
If you arrive at a customer site that does not have internet access and you have not already downloaded the Location information, you will need to access the internet (wifi, hotspot on phone, etc,.) in order to download the Location information and proceed with the inspection.
Once the Location has been downloaded to your device, you can proceed with the inspection WITHOUT internet access. Then, when you are able to access Wifi or internet access, you can login and Upload your completed inspections to FormLink for review and approval.
FormLink User Tips
The following browsing guidelines should be followed for optimum performance when using FormLink on your personal device.
- FormLink should be accessed using recent versions of modern mainstream browsers. This includes Mozilla FireFox, Google Chrome, Microsoft Edge (Chromium) and Safari on iOS.
- Always access the FormLink login page using the URL that is available on FormLink's website, or a bookmark created from that URL. The bookmark may be needed to access FormLink in remote areas without internet access.
- Always Disable Private or Incognito mode on your device.
- Do not clear browser history or cache.
- Devices should have automatic updates disabled. Updates can be applied after ensuring all locations and forms have been uploaded to the server. In some cases, updates can clear the browser storage and cause a loss of data.
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